Meets Quality and Business Standards Established by the Home Care Alliance of Massachusetts
Billerica, MA — Hands-On America Services, Inc. A private-pay In-home care agency based in Billerica is among a select group of agencies. To present as An HCA Accredited In Homecare after receiving Accreditation from the Home Care Alliance of Massachusetts. The alliance represents 180 home health and elder care agencies across Massachusetts. An accreditation protocol promotes quality services, ethical business standards, and superior employment practices in an industry that lacks meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity.
An HCA Accredited In Homecare: Our Values
“We value our community residents and truly understand how important it is for both patients and families to keep their loved ones at home,” said CEO Edward Mukasa. “Giving our clients peace of mind is paramount and we are hopeful that more community residents. We see the value and advantage of helping keep their loved ones as independent as possible. Aim to provide the comfort of their own homes and communities. We are proud to promote these accreditation standards that convey Hands-On America Services, Inc.’s commitment to excellence and quality.”
About the Alliance
The Home Care Alliance launched this Accreditation Program for Private Pay agencies (agencies that are not paid by Medicare or Medicaid), in 2010. Agencies seeking accreditation has to submit documentation to show that they meet standards established by the Alliance.
An advisory task force representing agencies throughout the Commonwealth developed the standards over several months in consultation. The Standards were updated in 2017. Training requirements, administrative protocols, and business practices are among the categories that the Alliance reviews for accreditation.
“We wanted to provide leadership for an area that is becoming more and more important to the health care delivery system in Massachusetts,”. Said Timothy Burgers, associate director of the Home Care Alliance of Massachusetts. “These standards highlight our agencies’ best practices, and will help guide members of the public. As they choose who will take care of their loved ones in their homes.”
With a mission to unite people and organizations to advance community health through care and services in the home. The Home Care Alliance of Massachusetts is a non-profit trade association and advocacy group. It aims to provide representation, education, communication, advocacy, and ultimately a voice for the state’s home health industry. The Alliance, founded in 1969, has grown to represent more than 170 home care and home health agencies across the state. For more information, visit
www.thinkhomecare.org